Private Care BCTell us your situation

How we work

How Private Care BC works

Private Care BC helps BC families understand their private-pay senior living options and find places that may work for their needs, without having to figure everything out on their own.

Start with your situation

You don't need to know whether you're looking for assisted living, memory support, long-term care, a retirement community or something else. Tell us what's happening, and we'll help you work through the options.

Tell us your situationCompare care types

What we do

Private Care BC is a free senior living concierge for BC families. We help you understand your options, check current availability and the kinds of support offered, and prepare a shortlist of places to consider.

You decide if and when a residence receives your information.

How it works

  1. 1Tell us your situationTell us where you're looking, your timing, budget, support needs, and any safety concerns.
  2. 2We clarify anything importantIf something could change your options, we'll send one email with up to two short questions. No phone call is required.
  3. 3We check your optionsA care concierge reviews your needs and checks current availability and the types of support offered by residences that may work.
  4. 4Get your shortlistWe'll email you places to consider. You can choose what to explore next, and we won't share your details with a residence unless you ask us to.

Your privacy and control

Contact details are not sold

Private Care BC does not sell family contact details or send them to residences as a contact list.

Consent comes before sharing

No residence receives your contact details unless you choose a next step that requires contacting that residence.

Your information is used for the request

What you share is used to organize and respond to the care request, privacy request, or profile correction you submitted.

What we're here to take off your plate

  • The confusion about which kind of place might work.
  • The pressure to reach out before you're ready.
  • The fog around availability, pricing, support limits, and admission timing.

Care-type guide

Understand the main types of care

These short videos help you get your bearings, before or after you start a request. They're here to support your decision. What may work, along with costs and availability, still needs confirming with the community itself.

Watercolour illustration of an assisted living suite with an accessible shower
Short explainer

Assisted Living

Housing with daily support, such as meals, bathing, medications, and scheduled check-ins. It may work when independence is still possible but regular help is needed.

Often considered when: Daily routines need support, but 24-hour nursing care may not be the first path.

Check carefully: Support limits, medication help, mobility changes, costs, and availability.

Explore Assisted living
Watercolour illustration of a retirement community suite with a kitchen and sitting area
Short explainer

Retirement Communities

A hospitality-focused setting for seniors who manage most daily activities and want meals, housekeeping, activities, connection, or optional supports nearby.

Often considered when: The priority is simpler living, meals, social connection, and light optional support.

Check carefully: Included services, optional care costs, suite availability, and what happens if needs increase.

Explore Retirement community
Watercolour illustration of a care-home room with an adjustable bed
Short explainer

Private Care Homes & Complex Care

For heavier or fast-changing needs, where staffing, admission, cost, and scope of care all deserve a close look.

Often considered when: Needs are heavier, changing quickly, or difficult to support at home.

Check carefully: Oversight, staffing model, transfer support, nursing involvement, fees, and admission timing.

Explore Care home or complex care

Once you have a sense of what might work, tell us your situation. We'll check availability, costs, and the care on offer around what your family needs.

Tell us your situation

Family promise

  • Private Care BC is free for families.
  • The referral journey can be completed online. No phone call is required.
  • The Navigator organizes what you share, while sensitive or complex cases can be reviewed by a care concierge.
  • Type of care, support needs, location, budget, timing, and family priorities come before any commercial relationship.
  • Verification status is shown separately from how well an option matches what you shared, so a strong public-information option is not presented as confirmed.
  • Consent comes before sharing. No residence receives your details unless you choose a next step that requires contacting a residence.
  • Payment does not affect ranking.
  • Future operator fees may exist, but they must not affect ranking or the family promise.

What we don't do

  • We don't sell your contact details or send them to residences as a contact list.
  • We don't share family details with a residence unless you choose a next step that requires contact and consent before sharing.
  • We don't take payments to change rankings or which facts you see.
  • We don't invent pricing, availability, or care claims. If a detail can change, we treat it as something to verify.
  • We don't provide emergency, medical, clinical, legal, or financial advice.

Independence

Our profiles are compiled independently from public registries and public information from the residences or companies that run them. Private Care BC is an independent private-pay service, not a government program or health-authority service. Private Care BC is not affiliated with the residences we list, and anyone can suggest a factual correction.

Who we are

Private Care BC is operated by 1572035 B.C. LTD, a registered British Columbia company. We're a new, deliberately curated service covering assisted living communities, retirement communities, and care homes across our launch cities. We publish a residence only after we've reviewed it, so our list grows carefully rather than scraping everything.

When safety comes first

  • If there is an emergency or someone may be in immediate danger, call 9-1-1.
  • If it is not an emergency but you need health advice, call HealthLink BC at 8-1-1.
  • Private Care BC can keep helping with private-pay care options when the moment is right, but it is not an emergency, medical, or clinical advice service.

Corrections and privacy requests

Family request privacy

Use the privacy contact path for access, correction, deletion, stop-use, or questions about information you submitted to Private Care BC.

Contact Private Care BC about privacy

Profile corrections

Use the profile corrections path for source-backed factual corrections about public profile previews.

Suggest a profile correction

Learn the care guides

Start with what your family needs.

Tell us your situationChoose a city